{"id":6816,"date":"2024-06-10T17:48:49","date_gmt":"2024-06-10T15:48:49","guid":{"rendered":"https:\/\/glofera.com\/2024\/06\/10\/impulsa-leficiencia-del-teu-pime-integrant-el-teu-crm-amb-una-centraleta-virtual\/"},"modified":"2026-03-17T07:56:34","modified_gmt":"2026-03-17T06:56:34","slug":"impulsa-leficiencia-del-teu-pime-integrant-el-teu-crm-amb-una-centraleta-virtual","status":"publish","type":"post","link":"https:\/\/glofera.com\/ca\/impulsa-leficiencia-del-teu-pime-integrant-el-teu-crm-amb-una-centraleta-virtual\/","title":{"rendered":"Centraleta virtual integrada al CRM per a pimes eficients"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\" style=\"--awb-content-alignment:justify;\"><h6>Alguna vegada us has preguntat com millorar l&#8217;efici\u00e8ncia del vostre equip comercial i oferir una atenci\u00f3 al client que realment marqui la difer\u00e8ncia?<\/h6>\n<p>Integrar el teu CRM (Gesti\u00f3 de Relacions amb Clients) amb una Centraleta Virtual, tamb\u00e9 coneguda com a Telefonia IP o VOIP, podria ser la resposta que est\u00e0s buscant.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-four\" style=\"--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h4 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\"><h5><strong>Per\u00f2 qu\u00e8 \u00e9s una Centraleta Virtual?<\/strong><\/h5><\/h4><\/div><div class=\"fusion-text fusion-text-2\" style=\"--awb-content-alignment:justify;\"><p>Una <span style=\"color: #a9ca4a;\"><strong><a style=\"color: #a9ca4a;\" href=\"https:\/\/glofera.com\/ca\/centraleta-virtual\/\" target=\"_blank\" rel=\"noopener\">Centraleta Virtual<\/a><\/strong><\/span> \u00e9s un sistema de gesti\u00f3 de comunicacions basat en el n\u00favol que <strong>administra les trucades entrants i sortints d&#8217;una empresa<\/strong> . A difer\u00e8ncia de les centraletes telef\u00f2niques tradicionals que requereixen instal\u00b7laci\u00f3 de maquinari espec\u00edfic, la Centraleta opera completament online, oferint una <strong>flexibilitat i escalabilitat superior<\/strong> .<\/p>\n<p>Aquest sistema permet a la teva empresa connectar els seus sistemes de telefonia al n\u00favol (VoIP), cosa que facilita la integraci\u00f3 amb altres eines empresarials com els CRM. A m\u00e9s, la nostra <span style=\"color: #a9ca4a;\"><strong>Centraleta Virtual ofereix funcionalitats avan\u00e7ades<\/strong><\/span> com IVR (resposta de veu interactiva), trucades en espera, desviament de trucades, la possibilitat d&#8217;afegir o treure l\u00ednies amb facilitat i moltes m\u00e9s.<\/p>\n<p>Aix\u00f2 les fa una opci\u00f3 ideal per a empreses de totes les mides, <strong>especialment per a pimes que busquen optimitzar els seus recursos i millorar la comunicaci\u00f3 interna i amb els clients.<\/strong><\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-2 fusion-sep-none fusion-title-text fusion-title-size-four\" style=\"--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h4 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\"><h5><strong>Beneficis d&#8217;integrar el teu CRM amb una Centraleta al n\u00favol<\/strong><\/h5><\/h4><\/div><ul style=\"--awb-line-height:27.2px;--awb-icon-width:27.2px;--awb-icon-height:27.2px;--awb-icon-margin:11.2px;--awb-content-margin:38.4px;--awb-circlecolor:var(--awb-color4);--awb-circle-yes-font-size:14.08px;\" class=\"fusion-checklist fusion-checklist-1 fusion-checklist-default type-icons\"><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-yes\"><i class=\"fusion-li-icon awb-icon-check\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<p>Sabr\u00e0s qui et truca abans de respondre, permetent una preparaci\u00f3 pr\u00e8via m\u00e9s efectiva.<\/p>\n<\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-yes\"><i class=\"fusion-li-icon awb-icon-check\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<p>Captura en un sol lloc els detalls crucials de les comunicacions amb clients potencials i actuals.<\/p>\n<\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-yes\"><i class=\"fusion-li-icon awb-icon-check\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<p>Utilitza les dades recopilades per millorar les estrat\u00e8gies de vendes, atenci\u00f3 al client i fidelitzaci\u00f3.<\/p>\n<\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-yes\"><i class=\"fusion-li-icon awb-icon-check\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<p>Redueix els esfor\u00e7os i maximitza el temps, permetent que el teu equip es concentri en all\u00f2 que realment importa.<\/p>\n<\/div><\/li><\/ul><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-3 fusion-sep-none fusion-title-text fusion-title-size-four\" style=\"--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h4 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\"><h5><strong>Aprofita les funcionalitats clau que aquesta integraci\u00f3 <\/strong><\/h5><\/h4><\/div><ul style=\"--awb-line-height:27.2px;--awb-icon-width:27.2px;--awb-icon-height:27.2px;--awb-icon-margin:11.2px;--awb-content-margin:38.4px;--awb-circlecolor:var(--awb-color4);--awb-circle-yes-font-size:14.08px;\" class=\"fusion-checklist fusion-checklist-2 fusion-checklist-default type-icons\"><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-yes\"><i class=\"fusion-li-icon awb-icon-check\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<p><strong>Trucades des del CRM<\/strong> : realitza i rep trucades directament des del CRM, simplificant processos i millorant la gesti\u00f3 del temps.<\/p>\n<\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-yes\"><i class=\"fusion-li-icon awb-icon-check\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<p><strong>Pantalla emergent:<\/strong> quan et truquen, una pantalla emergent et mostra qui \u00e9s i d&#8217;on truca, perqu\u00e8 puguis personalitzar a l&#8217;instant la teva interacci\u00f3<\/p>\n<\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-yes\"><i class=\"fusion-li-icon awb-icon-check\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<p><strong>Automatitzacions:<\/strong> utilitza fluxos de treball per connectar autom\u00e0ticament comercials amb clients, agilitzant les comunicacions i millorant l&#8217;efic\u00e0cia de les campanyes.<\/p>\n<\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-yes\"><i class=\"fusion-li-icon awb-icon-check\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<p><strong>Registre i enregistrament de trucades:<\/strong> mantingues un historial de totes les trucades i accedeix a enregistraments per a entrenament i millora cont\u00ednua.<\/p>\n<\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-yes\"><i class=\"fusion-li-icon awb-icon-check\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<p><strong>M\u00e8triques integrades:<\/strong> analitza el rendiment amb dades integrades directament al teu CRM, cosa que et permet ajustar estrat\u00e8gies a l&#8217;instant.<\/p>\n<\/div><\/li><\/ul><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-3\"><p>La nostra <span style=\"color: #a9ca4a;\"><strong>Centraleta Virtual<\/strong><\/span> s&#8217;integra sense problemes amb CRM populars com <strong>Zoho CRM<\/strong> , <strong>Microsoft Dynamics 365<\/strong> , <strong>Teamleader<\/strong> i <strong>Vtiger<\/strong> . Si tens necessitats espec\u00edfiques, el nostre equip de professionals pot fer integracions personalitzades mitjan\u00e7ant API amb qualsevol CRM. A m\u00e9s, la nostra soluci\u00f3 s&#8217;integra amb altres eines empresarials essencials com <strong>Microsoft Teams<\/strong> , <strong>Power BI,<\/strong> <strong>WebRTC<\/strong> , entre d&#8217;altres, oferint una soluci\u00f3 completament adaptada a les teves necessitats.<\/p>\n<\/div><div class=\"fusion-text fusion-text-4\"><p>No perdis l&#8217;oportunitat de transformar com interactua la teva empresa amb els seus clients i gestiona les comunicacions internes. Els teus empleats t&#8217;agrairan tenir tota la informaci\u00f3 centralitzada i organitzada, cosa que facilitar\u00e0 el dia a dia i els ajudar\u00e0 a assolir els seus objectius d&#8217;una manera m\u00e9s eficient. Descobreix m\u00e9s sobre les integracions de la nostra Centraleta Virtual per a empreses <a href=\"https:\/\/glofera.com\/ca\/centraleta-virtual\/\" target=\"_blank\" rel=\"noopener\"><span style=\"color: #a9ca4a;\"><strong>AQU\u00cd<\/strong><\/span><\/a> .<\/p>\n<p>A punt per donar el proper pas cap a una efici\u00e8ncia sense precedents i un servei al client de primera classe? Contacta&#8217;ns avui mateix a <strong><span style=\"color: #a9ca4a;\"><a style=\"color: #a9ca4a;\" href=\"mailto:hola@glofera.com\" target=\"_blank\" rel=\"noopener\">hola@glofera.com<\/a><\/span><\/strong> o truca&#8217;ns al <span style=\"color: #a9ca4a;\"><strong>(+34) 900 600 300<\/strong><\/span> . Estem aqu\u00ed per ajudar-te a portar el teu negoci al seg\u00fcent nivell!<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":4,"featured_media":6805,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_joinchat":[],"footnotes":""},"categories":[100,118,134],"tags":[139,573,521,572,325,571,601,570,600,319,596,574,292,520,597,599,160,144,330,568,569,518,602,519,598,328],"class_list":["post-6816","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-empresa-ca","category-oficina-virtual-ca","category-telecomunicacions","tag-atencio-al-client","tag-centraleta-al-nuvol","tag-centraleta-crm","tag-centraleta-ip","tag-centraleta-virtual-empreses","tag-centraleta-virtual-per-a-empreses","tag-centraleta-virtual-per-a-negoci","tag-centraleta-virtual-per-a-pimes","tag-centraleta-virtual-pimes","tag-centraletes-virtuals","tag-crm-ca","tag-experiencia-del-client","tag-glofera-ca","tag-integracions-centraleta-virtual","tag-microsoft-dynamics-365-ca","tag-pbx-ca","tag-proveidor-de-centraleta-virtual-confiable","tag-serveis-ti","tag-teamleader-ca","tag-telecomunicacions-empreses","tag-telecomunicacions-pimes","tag-telefonia-ip-ca","tag-telefonia-pimes","tag-voip-ca","tag-vtiger-ca","tag-zoho-ca"],"yoast_head":"<!-- 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