{"id":7501,"date":"2024-08-22T12:00:35","date_gmt":"2024-08-22T10:00:35","guid":{"rendered":"https:\/\/glofera.com\/?p=7501"},"modified":"2026-03-26T08:35:22","modified_gmt":"2026-03-26T07:35:22","slug":"com-funciona-una-centraleta-virtual-per-a-empreses","status":"publish","type":"post","link":"https:\/\/glofera.com\/ca\/com-funciona-una-centraleta-virtual-per-a-empreses\/","title":{"rendered":"Com funciona una Centraleta Virtual per a empreses?"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\" style=\"--awb-content-alignment:justify;\"><h5>Frustrat\/a amb la lentitud i la manca de solucions eficaces quan reportes problemes al teu operador de telefonia a la teva empresa? Busques un servei m\u00e9s econ\u00f2mic que a m\u00e9s ofereixi m\u00e9s flexibilitat i un excel\u00b7lent suport postvenda?<\/h5>\n<p>Si vols adaptar les comunicacions de la teva empresa per millorar-ne l&#8217;efici\u00e8ncia, permet-nos mostrar-te com una <span style=\"color: #a9ca4a;\"><a style=\"color: #a9ca4a;\" href=\"https:\/\/glofera.com\/ca\/centraleta-virtual\/\" target=\"_blank\" rel=\"noopener\"><strong>Centraleta Virtual<\/strong><\/a><\/span> pot ser la soluci\u00f3 ideal. En aquest article, explorarem detalladament com funciona i com pot revolucionar les comunicacions a la teva empresa.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-four\" style=\"--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h4 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\"><h2><strong>1. Telefonia al n\u00favol<\/strong><\/h2><\/h4><\/div><div class=\"fusion-text fusion-text-2\"><p>La <strong><span style=\"color: #a9ca4a;\"><a style=\"color: #a9ca4a;\" href=\"https:\/\/glofera.com\/ca\/centraleta-virtual\/\" target=\"_blank\" rel=\"noopener\">Centraleta Virtual<\/a><\/span><\/strong> o telefonia IP, a difer\u00e8ncia dels sistemes telef\u00f2nics tradicionals, es connecta a trav\u00e9s dInternet. Aix\u00f2 permet que qualsevol dispositiu amb acc\u00e9s a internet, com tel\u00e8fons fixos, m\u00f2bils o port\u00e0tils, pugui ser usat per fer i rebre trucades.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-2 fusion-sep-none fusion-title-text fusion-title-size-four\" style=\"--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h4 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">2. <strong>Numeraci\u00f3 i portabilitat<\/strong><\/h4><\/div><div class=\"fusion-text fusion-text-3\"><p>Pots optar per mantenir els teus n\u00fameros de tel\u00e8fon actuals a trav\u00e9s de la portabilitat, o b\u00e9, obtenir noves numeracions adaptades als teus mercats objectiu. Aix\u00f2 \u00e9s especialment \u00fatil per a empreses que volen tenir una pres\u00e8ncia local a diferents ciutats o pa\u00efsos.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-3 fusion-sep-none fusion-title-text fusion-title-size-four\" style=\"--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h4 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\"><h2><strong>3. Configuraci\u00f3 d&#8217;extensions<\/strong><\/h2><\/h4><\/div><div class=\"fusion-text fusion-text-4\"><p>Es poden crear m\u00faltiples extensions segons les necessitats de lempresa. No cal que les extensions estiguin f\u00edsicament al mateix lloc; poden configurar-se per a oficines a diferents ubicacions geogr\u00e0fiques o per a empleats en remot, proporcionant una gran flexibilitat operativa.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-4 fusion-sep-none fusion-title-text fusion-title-size-four\" style=\"--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h4 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\"><h2><strong>4.<\/strong> <strong>Suport t\u00e8cnic i configuraci\u00f3 inicial<\/strong><\/h2><\/h4><\/div><div class=\"fusion-text fusion-text-5\"><p>A <strong><span style=\"color: #a9ca4a;\">Glofera<\/span><\/strong>, els nostres professionals i equip t\u00e8cnic propi, s&#8217;encarregaran de la configuraci\u00f3 inicial del sistema. Oferim suport premium que inclou tant assist\u00e8ncia telef\u00f2nica com a presencial per garantir que la <strong><span style=\"color: #a9ca4a;\"><a style=\"color: #a9ca4a;\" href=\"https:\/\/glofera.com\/ca\/centraleta-virtual\/\" target=\"_blank\" rel=\"noopener\">Centraleta Virtual<\/a><\/span><\/strong> estigui optimitzada per a les teves necessitats espec\u00edfiques.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-5 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-5 fusion-sep-none fusion-title-text fusion-title-size-four\" style=\"--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h4 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\"><h2><strong>5.<\/strong> <strong>Implementaci\u00f3 d&#8217;IVR<\/strong><\/h2><\/h4><\/div><div class=\"fusion-text fusion-text-6\"><p>El sistema IVR (Resposta de Veu Interactiva) permet configurar missatges de benvinguda, men\u00fas i opcions que els teus clients poden seleccionar usant el teclat. Aix\u00f2 dirigeix \u200b\u200bautom\u00e0ticament les trucades al departament o persona adequada sense intervenci\u00f3 manual, millorant l&#8217;efici\u00e8ncia i l&#8217;experi\u00e8ncia de l&#8217;usuari.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-6 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-6 fusion-sep-none fusion-title-text fusion-title-size-four\" style=\"--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h4 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\"><h2><strong>6. Automatitzaci\u00f3 de trucades<\/strong><\/h2><\/h4><\/div><div class=\"fusion-text fusion-text-7\"><p>La Centraleta permet configurar automatitzacions per gestionar la cua de trucades, establir diferents comportaments segons el dia de la setmana, horaris comercials, festius o per\u00edodes de vacances. Aix\u00f2 assegura que les trucades sempre siguin manejades adequadament.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-7 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-7 fusion-sep-none fusion-title-text fusion-title-size-four\" style=\"--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h4 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\"><h2><strong>7.<\/strong> <strong>Integracions<\/strong><\/h2><\/h4><\/div><div class=\"fusion-text fusion-text-8\"><p>Finalment, la telefonia IP es pot integrar amb altres eines empresarials com a sistemes de CRM, ERP, entre d&#8217;altres. Aix\u00f2 centralitza la informaci\u00f3 i facilita una comunicaci\u00f3 m\u00e9s efectiva entre equips i amb els clients, alineant les trucades i les dades de contacte en una plataforma unificada. A <strong><span style=\"color: #a9ca4a;\"><a style=\"color: #a9ca4a;\" href=\"https:\/\/glofera.com\/ca\/\" target=\"_blank\" rel=\"noopener\">Glofera<\/a><\/span><\/strong> t&#8217;ajudem a configurar aquestes integracions perqu\u00e8 tu i el teu equip es puguin dedicar a fer cr\u00e9ixer el teu negoci. Per saber m\u00e9s sobre les eines empresarials amb qu\u00e8 pots integrar la nostra Centraleta Virtual fes clic <strong><span style=\"color: #a9ca4a;\"><a style=\"color: #a9ca4a;\" href=\"https:\/\/glofera.com\/ca\/centraleta-virtual\/\" target=\"_blank\" rel=\"noopener\">AQU\u00cd<\/a><\/span><\/strong> .<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-8 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-9\"><p>Una <strong><span style=\"color: #a9ca4a;\">Centraleta Virtual<\/span><\/strong> ofereix una flexibilitat, escalabilitat i efici\u00e8ncia que els sistemes telef\u00f2nics tradicionals simplement no poden igualar. Amb la capacitat d&#8217;adaptar-se r\u00e0pidament a les necessitats canviants de la teva empresa, un sistema telef\u00f2nic IP \u00e9s una eina poderosa per millorar les operacions di\u00e0ries i la satisfacci\u00f3 del client. Descobreix com la nostra <strong><span style=\"color: #a9ca4a;\">Centraleta Virtual<\/span><\/strong> pot revolucionar les comunicacions de la teva empresa. Contacta amb nosaltres avui mateix per a una assessoria personalitzada i et responem totes les preguntes que tinguis al respecte, truca&#8217;ns al <span style=\"color: #a9ca4a;\"><strong>(+34) 900 600 300<\/strong><\/span> o escriu-nos a <span style=\"color: #a9ca4a;\"><strong><a style=\"color: #a9ca4a;\" href=\"mailto:hola@glofera.com\" target=\"_blank\" rel=\"noopener\">hola@glofera.com<\/a><\/strong><\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":4,"featured_media":7494,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_joinchat":[],"footnotes":""},"categories":[100,118,134],"tags":[139,572,127,325,321,323,687,319,292,689,692,695,691,160,690,518,602,688,519],"class_list":["post-7501","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-empresa-ca","category-oficina-virtual-ca","category-telecomunicacions","tag-atencio-al-client","tag-centraleta-ip","tag-centraleta-virtual","tag-centraleta-virtual-empreses","tag-centraleta-virtual-gratuit","tag-centraleta-virtual-voip","tag-centraleta-voip","tag-centraletes-virtuals","tag-glofera-ca","tag-locucions","tag-prestacions-centraleta-virtual","tag-preu-centraleta-virtual","tag-preus-centraleta-virtual","tag-proveidor-de-centraleta-virtual-confiable","tag-telefonia-empreses","tag-telefonia-ip-ca","tag-telefonia-pimes","tag-telefonia-voip-ca","tag-voip-ca"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Centraleta virtual: com funciona? 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