How it turns your phone into a controlled channel<\/h3>\n\n\n\nAutomatic routing by specialty or area<\/h3>\n\n\n\n
Do you have agents who specialize by property type or area? The PBX routes the call automatically to the right agent. If that agent is busy, the call moves to the next available one \u2014 never to nowhere.<\/p>\n\n\n\n
Complete record of phone leads<\/h3>\n\n\n\n
Every call gets logged: number, time, duration, whether it was answered. That’s leads. Leads that often never make it into the CRM because nobody logs them manually. With Glofera Connect, they log themselves.<\/p>\n\n\n\n
Forwarding to the agent’s mobile when they’re out of the office<\/h3>\n\n\n\n
The agent is showing a property. The call comes into the office \u2014 nobody’s there. It’s automatically forwarded to the mobile of the agent responsible for that area. The client talks to someone who can actually help. The deal doesn’t go cold.<\/p>\n\n\n\n
A professional greeting that filters and qualifies<\/h3>\n\n\n\n
“If you’re calling about the flat on Balmes street, press 1. If you want a property valuation, press 2. If you’re an owner and want to speak to our acquisitions team, press 3.” Before the agent even picks up, they already know what kind of client is on the line.<\/p>\n\n\n\n
Performance stats per agent<\/h3>\n\n\n\n
Who’s handling the most calls? What time of day sees the most demand? How many calls does each agent miss per week? With Glofera Connect’s reports, you get that data without asking anyone for it.<\/p>\n\n\n\n
Integration with your real estate CRM<\/h2>\n\n\n\n
If you work with a real estate CRM or tools like Zoho, Holded or similar, we can integrate the PBX directly. Calls get linked to the client’s file. Zero manual logging.<\/p>\n\n\n\n
For agencies that already have a PBX and aren’t happy with it<\/h2>\n\n\n\n
If you have a PBX with Netelip, Gama or another provider and the service isn’t up to scratch \u2014 slow support, expensive for what it offers, or simply not adapted to how you work \u2014 we’ll run a free analysis of your current setup and tell you exactly what can be improved.<\/p>\n\n\n\n
![\"Free](\"https:\/\/glofera.com\/wp-content\/uploads\/2026\/02\/demostracion-gratuita-centralita-virtual-para-empresas.jpg\" "\\"free-demo-of-a-virtual-PBX-for-businesses\\"")
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