{"id":17334,"date":"2026-07-01T09:55:41","date_gmt":"2026-07-01T07:55:41","guid":{"rendered":"https:\/\/glofera.com\/?post_type=centralita&#038;p=17334"},"modified":"2026-07-06T17:38:22","modified_gmt":"2026-07-06T15:38:22","slug":"restaurants-hospitality","status":"publish","type":"centralita","link":"https:\/\/glofera.com\/en\/pbx-sector\/restaurants-hospitality\/","title":{"rendered":"Virtual PBX for restaurants and hospitality: stop losing reservations"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">The phone in hospitality: the most neglected channel<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">In the hospitality industry, the phone is still the main channel for reservations, menu inquiries, special requests and private events. But it&#8217;s also the hardest channel to handle when the team is in the middle of service.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Without a structured way to handle calls:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Weekend reservations get lost on Friday at lunchtime.<\/li>\n\n\n\n<li>Inquiries about private events never reach the right person.<\/li>\n\n\n\n<li>There&#8217;s no record of how many calls went unanswered or who called.<\/li>\n\n\n\n<li>Customers calling after hours don&#8217;t even get a response message.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">How a restaurant manages calls with Glofera Connect<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Queue with a custom message<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">When all lines are busy, the customer hears your own message: &#8220;We&#8217;re currently on other calls. We&#8217;ll be with you in a moment.&#8221; They don&#8217;t hang up. They wait. And as soon as someone&#8217;s free, the team picks up.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Smart voicemail after hours<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Outside of service hours, the call goes straight to a voicemail in your own voice: &#8220;Thanks for calling [name]. Our hours are X to X. You can leave us a message and we&#8217;ll call you back tomorrow.&#8221; The customer knows they&#8217;ll be taken care of. They don&#8217;t go to a competitor.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Forwarding to the person handling reservations or events<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Do you have someone specific who manages private events? The PBX can detect when a caller selects the &#8220;event or celebration&#8221; option and forward it straight to that person, even if they&#8217;re off-site.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">One number for all your locations<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If you have more than one location, customers always call the same number. Internally, the call gets routed to the right location based on the customer&#8217;s selection. <a href=\"https:\/\/glofera.com\/en\/virtual-pbx\/\"><strong>Centralized management<\/strong><\/a>, with no confusion.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">A record of missed calls<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Every unanswered call gets logged with the number and time. When service wraps up, the manager can review the list and return the calls. Reservations that would otherwise have been lost for good.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Nothing to install, no number changes<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The virtual PBX runs on your existing infrastructure. There&#8217;s no physical equipment to install, no need to change the venue&#8217;s phone number, and the team is up and running within days.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We set up the entire protocol: greetings, schedules, call forwarding, voicemail. You tell us how your venue works, and we translate that into the PBX setup.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-overflow:hidden;--awb-bg-size:cover;--awb-border-color:var(--awb-color4);--awb-border-top:1px;--awb-border-right:1px;--awb-border-bottom:1px;--awb-border-left:1px;--awb-border-style:solid;--awb-border-radius:30px 30px 30px 30px;--awb-width-large:100%;--awb-margin-top-large:50px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:50px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-builder-row fusion-builder-row-inner fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"--awb-flex-grow:0;--awb-flex-grow-medium:0;--awb-flex-grow-small:0;--awb-flex-shrink:0;--awb-flex-shrink-medium:0;--awb-flex-shrink-small:0;width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-0 fusion_builder_column_inner_2_5 2_5 fusion-flex-column fusion-flex-align-self-center\" style=\"--awb-bg-size:cover;--awb-width-large:40%;--awb-margin-top-large:20px;--awb-spacing-right-large:4.8%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:4.8%;--awb-width-medium:40%;--awb-order-medium:0;--awb-spacing-right-medium:4.8%;--awb-spacing-left-medium:4.8%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-center fusion-content-layout-column\"><div class=\"fusion-image-element\" style=\"text-align:center;--awb-max-width:200px;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-1 hover-type-none\"><img decoding=\"async\" width=\"1920\" height=\"1409\" alt=\"Free demo of a virtual VoIP phone system for businesses\" title=\"free-demo-of-a-virtual-PBX-for-businesses\" src=\"https:\/\/glofera.com\/wp-content\/uploads\/2026\/02\/demostracion-gratuita-centralita-virtual-para-empresas.jpg\" class=\"img-responsive wp-image-15325\" srcset=\"https:\/\/glofera.com\/wp-content\/uploads\/2026\/02\/demostracion-gratuita-centralita-virtual-para-empresas-200x147.jpg 200w, https:\/\/glofera.com\/wp-content\/uploads\/2026\/02\/demostracion-gratuita-centralita-virtual-para-empresas-400x294.jpg 400w, https:\/\/glofera.com\/wp-content\/uploads\/2026\/02\/demostracion-gratuita-centralita-virtual-para-empresas-600x440.jpg 600w, https:\/\/glofera.com\/wp-content\/uploads\/2026\/02\/demostracion-gratuita-centralita-virtual-para-empresas-800x587.jpg 800w, https:\/\/glofera.com\/wp-content\/uploads\/2026\/02\/demostracion-gratuita-centralita-virtual-para-empresas-1200x881.jpg 1200w, https:\/\/glofera.com\/wp-content\/uploads\/2026\/02\/demostracion-gratuita-centralita-virtual-para-empresas.jpg 1920w\" sizes=\"(max-width: 640px) 100vw, 600px\" \/><\/span><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-1 fusion_builder_column_inner_3_5 3_5 fusion-flex-column fusion-flex-align-self-center\" style=\"--awb-padding-right:55px;--awb-bg-size:cover;--awb-width-large:60%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.2%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:3.2%;--awb-width-medium:60%;--awb-order-medium:0;--awb-spacing-right-medium:3.2%;--awb-spacing-left-medium:3.2%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-center fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-four\" style=\"--awb-margin-top:20px;--awb-margin-top-small:10px;--awb-margin-right-small:30px;--awb-margin-bottom-small:10px;--awb-margin-left-small:30px;\"><h4 class=\"fusion-title-heading title-heading-center\" style=\"margin:0;\"><p style=\"text-align: center;\"><span data-olk-copy-source=\"MessageBody\">We&#8217;ll analyze your company&#8217;s calls <strong>for FREE<\/strong> <\/span><\/p><\/h4><\/div><div style=\"text-align:center;\"><a class=\"fusion-button button-flat button-large button-custom fusion-button-default button-1 fusion-button-default-span fusion-button-default-type\" style=\"--awb-margin-top:20px;--button_accent_color:var(--awb-color1);--button_accent_hover_color:var(--awb-color1);--button_border_hover_color:var(--awb-color1);--button-border-radius-top-left:50px;--button-border-radius-top-right:50px;--button-border-radius-bottom-right:50px;--button-border-radius-bottom-left:50px;--button_gradient_angle:180deg;--button_gradient_top_color:var(--awb-color4);--button_gradient_bottom_color:var(--awb-color4);--button_gradient_top_color_hover:hsla(var(--awb-color4-h),calc(var(--awb-color4-s) - 5%),calc(var(--awb-color4-l) - 10%),var(--awb-color4-a));--button_gradient_bottom_color_hover:hsla(var(--awb-color4-h),calc(var(--awb-color4-s) - 5%),calc(var(--awb-color4-l) - 10%),var(--awb-color4-a));--button_text_transform:uppercase;--button_typography-letter-spacing:3px;--button_typography-font-family:&quot;Lato&quot;;--button_typography-font-style:normal;--button_typography-font-weight:700;\" target=\"_self\" href=\"#contacto\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">REQUEST A CONSULTATION<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Frequently asked questions about virtual PBX for restaurants and hospitality<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Can the system tell the difference between a regular reservation and an inquiry for a private event?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Yes. The greeting menu can include a specific option for events and celebrations \u2014 &#8220;if you&#8217;re calling to organize an event or celebration, press 2&#8221; \u2014 which forwards directly to whoever handles that type of booking, even if they&#8217;re off-site. That way, large-group or corporate event inquiries don&#8217;t get buried among weekend reservations and always reach the person who can manage them.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">What happens to calls coming in on Friday at lunchtime when service is packed?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Exactly what you decide ahead of time. The most common options for restaurants: a queue with a custom message so the customer knows someone&#8217;s on the other end, forwarding to the manager&#8217;s mobile if the team can&#8217;t answer at that moment, or voicemail that logs the number so you can call back once service is done. What never happens is the call vanishing without a trace.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">How do you handle the difference between kitchen hours and phone support hours?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">They&#8217;re configurable separately. You can set the phone to take calls from 11am even if service doesn&#8217;t start until 1pm, and have voicemail kick in automatically outside those hours with your message. Holidays, the August closure, or your weekly day off get scheduled in advance \u2014 the system applies it on its own without anyone having to remember to change it each time.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Do missed calls get logged so I can call back about reservations?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Yes. Every unanswered call gets logged with the exact number and time. When service ends, the manager has the full list and can return calls in order. In most cases, the person who called to book is still interested if you call them back within a few hours. The problem was never a lack of customer interest \u2014 it was that nobody knew they&#8217;d called.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Does it work if we have several venues with different phone numbers?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Yes. You can keep each venue&#8217;s current number or unify them under a central number with a menu that routes to the right location. If a customer calls to book at your Gracia location and lines are busy, the call can be redirected to the reservations coordinator without the customer noticing a thing. You can also manage call statistics for all your venues from a single dashboard.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Does the floor team need training to use the PBX?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">No. The team works exactly as before: they pick up the phone when it rings. What changes is what happens when they can&#8217;t answer \u2014 and the system handles that automatically based on the protocol we set up. Nobody has to learn any new software or change how they work.<\/p>\n\n\n\n<script type=\"application\/ld+json\">\n{\n  \"@context\": \"https:\/\/schema.org\",\n  \"@type\": \"FAQPage\",\n  \"mainEntity\": [\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can the system tell the difference between a regular reservation and an inquiry for a private event?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes. The greeting menu can include a specific option for events and celebrations that forwards directly to whoever handles that type of booking, even if they're off-site. Large-group or corporate event inquiries always reach the person who can manage them.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What happens to calls coming in on Friday at lunchtime when service is packed?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Exactly what you decide ahead of time: a queue with a custom message, forwarding to the manager's mobile, or voicemail that logs the number so you can call back once service is done. What never happens is the call vanishing without a trace.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How do you handle the difference between kitchen hours and phone support hours?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"They're configurable separately. You can set the phone to take calls from 11am even if service doesn't start until 1pm, with voicemail kicking in automatically outside those hours. Holidays, closures, or your weekly day off get scheduled in advance.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do missed calls get logged so I can call back about reservations?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes. Every unanswered call gets logged with the exact number and time. When service ends, the manager has the full list and can return calls in order. The problem was never a lack of customer interest \u2014 it was that nobody knew they'd called.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Does it work if we have several venues with different phone numbers?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes. You can keep each venue's current number or unify them under a central number with a menu that routes to the right location. You can also manage call statistics for all your venues from a single dashboard.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Does the floor team need training to use the PBX?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"No. The team works exactly as before: they pick up the phone when it rings. What changes is what happens when they can't answer \u2014 and the system handles that automatically based on the protocol we set up.\"\n      }\n    }\n  ]\n}\n<\/script>\n","protected":false},"excerpt":{"rendered":"<p>It&#8217;s 2:10pm on a Friday. Service is packed. A call comes in. Nobody can pick it up. The customer who wanted to book a table for Saturday hangs up and calls the restaurant next door instead. It&#8217;s not a staffing problem. It&#8217;s a protocol problem. And it has a direct solution.<\/p>\n","protected":false},"author":4,"featured_media":17333,"template":"","categories":[],"class_list":["post-17334","centralita","type-centralita","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Virtual PBX for hospitality: stop losing reservations<\/title>\n<meta name=\"description\" content=\"In hospitality, call spikes always happen at the worst possible time. A virtual PBX makes sure no reservation gets lost.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/glofera.com\/en\/pbx-sector\/restaurants-hospitality\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Virtual PBX for hospitality: stop losing reservations\" \/>\n<meta property=\"og:description\" content=\"In hospitality, call spikes always happen at the worst possible time. A virtual PBX makes sure no reservation gets lost.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/glofera.com\/en\/pbx-sector\/restaurants-hospitality\/\" \/>\n<meta property=\"og:site_name\" content=\"Glofera\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/glofera.telecom\" \/>\n<meta property=\"article:modified_time\" content=\"2026-07-06T15:38:22+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/glofera.com\/wp-content\/uploads\/2026\/07\/centralita-virtual-hosteleria-restaurante.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2048\" \/>\n\t<meta property=\"og:image:height\" content=\"2048\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/glofera.com\\\/en\\\/pbx-sector\\\/restaurants-hospitality\\\/\",\"url\":\"https:\\\/\\\/glofera.com\\\/en\\\/pbx-sector\\\/restaurants-hospitality\\\/\",\"name\":\"Virtual PBX for hospitality: stop losing reservations\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/glofera.com\\\/en\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/glofera.com\\\/en\\\/pbx-sector\\\/restaurants-hospitality\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/glofera.com\\\/en\\\/pbx-sector\\\/restaurants-hospitality\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/glofera.com\\\/wp-content\\\/uploads\\\/2026\\\/07\\\/centralita-virtual-hosteleria-restaurante.jpg\",\"datePublished\":\"2026-07-01T07:55:41+00:00\",\"dateModified\":\"2026-07-06T15:38:22+00:00\",\"description\":\"In hospitality, call spikes always happen at the worst possible time. A virtual PBX makes sure no reservation gets lost.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/glofera.com\\\/en\\\/pbx-sector\\\/restaurants-hospitality\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/glofera.com\\\/en\\\/pbx-sector\\\/restaurants-hospitality\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/glofera.com\\\/en\\\/pbx-sector\\\/restaurants-hospitality\\\/#primaryimage\",\"url\":\"https:\\\/\\\/glofera.com\\\/wp-content\\\/uploads\\\/2026\\\/07\\\/centralita-virtual-hosteleria-restaurante.jpg\",\"contentUrl\":\"https:\\\/\\\/glofera.com\\\/wp-content\\\/uploads\\\/2026\\\/07\\\/centralita-virtual-hosteleria-restaurante.jpg\",\"width\":2048,\"height\":2048,\"caption\":\"virtual pbx hospitality restaurant\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/glofera.com\\\/en\\\/pbx-sector\\\/restaurants-hospitality\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Portada\",\"item\":\"https:\\\/\\\/glofera.com\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Virtual PBX for restaurants and hospitality: stop losing reservations\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/glofera.com\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/glofera.com\\\/en\\\/\",\"name\":\"Glofera\",\"description\":\"Telecomunicaciones para empresas impulsadas por IA\",\"publisher\":{\"@id\":\"https:\\\/\\\/glofera.com\\\/en\\\/#organization\"},\"alternateName\":\"Telecomunicaciones y Ciberseguridad\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/glofera.com\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/glofera.com\\\/en\\\/#organization\",\"name\":\"Glofera\",\"alternateName\":\"Telecomunicaciones y Ciberseguridad\",\"url\":\"https:\\\/\\\/glofera.com\\\/en\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/glofera.com\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/glofera.com\\\/wp-content\\\/uploads\\\/2024\\\/04\\\/firma_logo_glofera_2.png\",\"contentUrl\":\"https:\\\/\\\/glofera.com\\\/wp-content\\\/uploads\\\/2024\\\/04\\\/firma_logo_glofera_2.png\",\"width\":501,\"height\":501,\"caption\":\"Glofera\"},\"image\":{\"@id\":\"https:\\\/\\\/glofera.com\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/glofera.telecom\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/76501365\\\/admin\\\/notifications\\\/all\\\/\",\"https:\\\/\\\/www.instagram.com\\\/glofera.telecom\\\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Virtual PBX for hospitality: stop losing reservations","description":"In hospitality, call spikes always happen at the worst possible time. A virtual PBX makes sure no reservation gets lost.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/glofera.com\/en\/pbx-sector\/restaurants-hospitality\/","og_locale":"en_US","og_type":"article","og_title":"Virtual PBX for hospitality: stop losing reservations","og_description":"In hospitality, call spikes always happen at the worst possible time. A virtual PBX makes sure no reservation gets lost.","og_url":"https:\/\/glofera.com\/en\/pbx-sector\/restaurants-hospitality\/","og_site_name":"Glofera","article_publisher":"https:\/\/www.facebook.com\/glofera.telecom","article_modified_time":"2026-07-06T15:38:22+00:00","og_image":[{"width":2048,"height":2048,"url":"https:\/\/glofera.com\/wp-content\/uploads\/2026\/07\/centralita-virtual-hosteleria-restaurante.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/glofera.com\/en\/pbx-sector\/restaurants-hospitality\/","url":"https:\/\/glofera.com\/en\/pbx-sector\/restaurants-hospitality\/","name":"Virtual PBX for hospitality: stop losing reservations","isPartOf":{"@id":"https:\/\/glofera.com\/en\/#website"},"primaryImageOfPage":{"@id":"https:\/\/glofera.com\/en\/pbx-sector\/restaurants-hospitality\/#primaryimage"},"image":{"@id":"https:\/\/glofera.com\/en\/pbx-sector\/restaurants-hospitality\/#primaryimage"},"thumbnailUrl":"https:\/\/glofera.com\/wp-content\/uploads\/2026\/07\/centralita-virtual-hosteleria-restaurante.jpg","datePublished":"2026-07-01T07:55:41+00:00","dateModified":"2026-07-06T15:38:22+00:00","description":"In hospitality, call spikes always happen at the worst possible time. A virtual PBX makes sure no reservation gets lost.","breadcrumb":{"@id":"https:\/\/glofera.com\/en\/pbx-sector\/restaurants-hospitality\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/glofera.com\/en\/pbx-sector\/restaurants-hospitality\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/glofera.com\/en\/pbx-sector\/restaurants-hospitality\/#primaryimage","url":"https:\/\/glofera.com\/wp-content\/uploads\/2026\/07\/centralita-virtual-hosteleria-restaurante.jpg","contentUrl":"https:\/\/glofera.com\/wp-content\/uploads\/2026\/07\/centralita-virtual-hosteleria-restaurante.jpg","width":2048,"height":2048,"caption":"virtual pbx hospitality restaurant"},{"@type":"BreadcrumbList","@id":"https:\/\/glofera.com\/en\/pbx-sector\/restaurants-hospitality\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Portada","item":"https:\/\/glofera.com\/en\/"},{"@type":"ListItem","position":2,"name":"Virtual PBX for restaurants and hospitality: stop losing reservations"}]},{"@type":"WebSite","@id":"https:\/\/glofera.com\/en\/#website","url":"https:\/\/glofera.com\/en\/","name":"Glofera","description":"Telecomunicaciones para empresas impulsadas por IA","publisher":{"@id":"https:\/\/glofera.com\/en\/#organization"},"alternateName":"Telecomunicaciones y Ciberseguridad","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/glofera.com\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/glofera.com\/en\/#organization","name":"Glofera","alternateName":"Telecomunicaciones y Ciberseguridad","url":"https:\/\/glofera.com\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/glofera.com\/en\/#\/schema\/logo\/image\/","url":"https:\/\/glofera.com\/wp-content\/uploads\/2024\/04\/firma_logo_glofera_2.png","contentUrl":"https:\/\/glofera.com\/wp-content\/uploads\/2024\/04\/firma_logo_glofera_2.png","width":501,"height":501,"caption":"Glofera"},"image":{"@id":"https:\/\/glofera.com\/en\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/glofera.telecom","https:\/\/www.linkedin.com\/company\/76501365\/admin\/notifications\/all\/","https:\/\/www.instagram.com\/glofera.telecom\/"]}]}},"_links":{"self":[{"href":"https:\/\/glofera.com\/en\/wp-json\/wp\/v2\/centralita\/17334","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/glofera.com\/en\/wp-json\/wp\/v2\/centralita"}],"about":[{"href":"https:\/\/glofera.com\/en\/wp-json\/wp\/v2\/types\/centralita"}],"author":[{"embeddable":true,"href":"https:\/\/glofera.com\/en\/wp-json\/wp\/v2\/users\/4"}],"version-history":[{"count":0,"href":"https:\/\/glofera.com\/en\/wp-json\/wp\/v2\/centralita\/17334\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/glofera.com\/en\/wp-json\/wp\/v2\/media\/17333"}],"wp:attachment":[{"href":"https:\/\/glofera.com\/en\/wp-json\/wp\/v2\/media?parent=17334"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/glofera.com\/en\/wp-json\/wp\/v2\/categories?post=17334"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}