What is a Virtual PBX and how does it work?
In this post, we will explain what a virtual PBX is, how it works, its benefits and our IP telephony solution, Glofera Connect which will help you to improve the efficiency of your internal and customer communication in a professional and uncomplicated way.
What is a virtual PBX?
A Virtual PBX is a telephone system that works over the Internet, allowing you to manage your company’s calls without the need for physical equipment. It uses VoIP (Voice over Internet Protocol) technology to make and receive calls from any device with an internet connection, whether it is a computer, mobile or tablet.
How does it work?
When a customer calls your company’s main number, the virtual PBX directs the call to the appropriate department or person according to pre-established criteria, such as schedules or menu options. This ensures that each call is handled efficiently and professionally.
Benefits for your SME
Glofera Connect: Your solution in virtual PBXs
In Glofera, we understand the needs of SMEs and we offer Glofera Connecta virtual PBX designed to improve and optimize your business communications. With Glofera Connect, you will enjoy:
Why choose Glofera Connect?
- 1
Experience: More than 10 years helping SMEs to improve their communications.
- 2
Flexibility: Plans adapted to different sizes and business needs.
- 3
Innovation: We incorporate the latest technologies to offer you a cutting-edge service.
In addition, we have customized solutions to enhance your PBX with the implementation of AI Agents that will allow you to optimize your communications.
Ready to take your company’s communications to the next level?
Find out how to improve the communication of your consultancy or agency and learn more about our Virtual PBX. HERE
Talk to us and receive a free personalized consultancy: write to us at hola@glofera.com or call us at +34 900 600 300
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