Telecommunications news for your company
What problems does a customer service chatbot solve?
If you handle customer service for your company, you know exactly which five questions you have to answer every day. “What time do you open?”, “Do you ship [...]
If your company calls customers or potential customers to sell, renew, or promote something, this is important to you. Very important. The new regulation [...]
Lucas Mariconda starts a new sporting stage with the RX Pro Racing team in the GR Toyota GAZOO Racing Cup, organized by MSI and Toyota [...]
Many companies miss opportunities by responding late, repeating manual tasks and not reaching everything in their communication channels. That's why automation with AI has become [...]
Responding late, always repeating the same tasks or not getting to everything without expanding the team is a very common situation in many companies. That's [...]
The ban on commercial calls is putting many SMEs in check: the sales team wants to continue calling from their mobile, but the fear of [...]
When a customer writes on WhatsApp at 22:30 and no one answers, the opportunity goes cold... and it's frustrating: that's why a chatbot with artificial [...]
Responding late, losing messages, not knowing which leads are worthwhile and watching the sales team spend the day putting out fires is an all-too-common reality [...]
Waiting customers, saturated equipment and cooling opportunities? The benefits of a chatbot with AI Agents are just there: less queues, useful answers 24/7 and more [...]
Are you missing opportunities because of slow or out-of-hours responses? The whatsapp automation with AI allows you to respond in seconds, qualify better and maintain [...]
The same thing happens to entrepreneurs: you want a free chatbot ia to serve quickly without hiring more people, but you are worried that it [...]
Does it hurt to launch campaigns that don't convert? In WhatsApp marketing the big hole is usually in the post-click conversation. when no one responds [...]
If you're comparing options, the starting point is to understand what a conversational chatbot brings to the table. conversational chatbot versus a classic [...]
If you are looking to create a WhatsApp AI Agent to serve customers 24/7 and accelerate sales without getting complicated with the technical side, [...]
Meta has changed the rules of the game for companies using bots or AI agents for WhatsApp. As of January 15, 2026, Meta will [...]
Does your company's WhatsApp never stops receiving messages and you are overwhelmed by having to answer repetitive questions? Imagine that your customers can write [...]
In a world where more and more devices are connecting to each other via Bluetooth, convenience comes with new risks. One of them is [...]
The voice hacking, or voice impersonation using artificial intelligence (AI), is an emerging technique that allows cybercriminals to clone a person's voice to carry [...]
In the digital age, the term hacker can generate both admiration and fear. Some see them as computer geniuses, others as faceless criminals. But [...]
In this post, we will explain what a virtual PBX is, how it works, its benefits and our IP telephony solution, Glofera Connect which [...]
Are you still spending time (and money) on repetitive tasks that could be solved by themselves? In many companies, customer service, appointment management or [...]
What if your company has already been hacked and you don't know it? Cyber threats don't always give warning. Many times, cybercriminals sneak in [...]
What if an error in timekeeping resulted in a fine? Mandatory digital clocking is no longer a distant possibility. The government is finalizing a [...]
Can you imagine someone in your team transferring thousands of euros by your direct order... without your request? It's not science fiction, it's one [...]
Tired of missed calls, long waiting times and customer service that doesn't flow as it should? In an agency or consulting firm, effective communication [...]
In a world where immediacy and efficiency in communication are essential, many companies still face challenges such as manual call handling, lack of follow-up [...]
Does your company comply with the new call and SMS regulations? If your company uses commercial calls, customer service or SMS, it is essential [...]
Is AI an ally or a threat to your company's cybersecurity? In a world where cyberattacks are growing in number and sophistication, artificial intelligence [...]
Do you waste time managing calls and messages? Efficient communication is key to the success of any business, but many times it becomes an [...]
Did you know that 60% of SMEs that suffer a cyber-attack close in less than six months? In an increasingly challenging digital environment, having [...]
Are you looking for ways to integrate artificial intelligence into your business without making large investments? With the launch of the new Digital Kit [...]
The Kit Consulting is a great opportunity for SMEs between 10 and 250 employees, looking to advance their digital transformation and strengthen key areas [...]
Can you imagine having all your customer information at your fingertips while you make or receive a call? Integrating your company's telephony with Zoho [...]
Did you know that the main economic and reputational risk in the real estate sector is the fraudulent obtaining of highly sensitive financial data? [...]
Do you know if your company complies with current cybersecurity regulations? The NIS2 Directive is transforming cybersecurity requirements in the European Union. If you [...]
In our ongoing commitment to innovation and customer service, we are pleased to announce that our Virtual Switchboard has evolved to become Glofera Connect. [...]
Cybersecurity is a key element to protect your business in an increasingly digital environment, but how do you finance it without affecting your budget? [...]
Is your team wasting time and effort managing multiple communication tools that don't synchronize with each other? Fragmented communication systems can be a major [...]
Have you found yourself looking for ways to streamline repetitive tasks and improve efficiency in your work team? The integration of a Virtual PBX [...]
Are you finding it difficult to access government subsidies? We know how difficult it can be to deal with paperwork and bureaucracy, but the [...]
The new European Artificial Intelligence Act introduces strict regulations that will have a significant impact on companies that use AI technologies in their customer [...]
Would you like to pay 0 € for the telephony, wifi or storage service in your company for a year? Thanks to the Bono [...]
You've returned from vacation feeling refreshed and confident, but have you considered the cybersecurity of the office devices you rely on every day? There [...]
Frustrated with the slowness and lack of effective solutions when reporting problems to your business phone operator? Looking for a more cost-effective service that [...]
Have you ever stopped to think about the devastating impact a cyber-attack could have on your company? With the exponential increase in cyber threats, [...]
Have you been frustrated by the high costs of your business phone service and the poor quality of your provider's after-sales service? Are you [...]
Have you ever wondered how to keep your customers' attention and satisfaction when you and your team are on vacation? Leaving your customers unanswered [...]
Are you concerned about how the rising tide of cybercrime could affect your business? You are not alone in this struggle. At Glofera, we [...]
Are you worried that you don't have the resources to combat today's sophisticated cyber threats? Many companies face this challenge, but the solution could [...]
A simple data breach in your company could not only damage its reputation, but also lead you to face severe penalties. In Spain and [...]
Do you think cyber-attacks only affect large companies and that your SME is out of danger? This is a misconception that can leave you [...]
