Telecommunications news for your company
Signs That You Need to Replace Your Phone System
No one switches phone service providers just for the fun of it. It’s a hassle, and people are afraid of losing their number or that something might go [...]
Your sales team calls and calls and calls—and more and more often, no one picks up. It’s not that your customers have suddenly become rude. [...]
Someone on your team works from home two days a week. A sales rep spends half the week visiting clients outside the office. Your own [...]
It's twelve o'clock in the afternoon. Three lines ring at once, your receptionist only has two hands, and the third call simply stops ringing. No [...]
Your sales rep hangs up the phone, and the first thing they do is open the CRM to note who they spoke with, what they [...]
“El cliente dice que se lo dijimos, nosotros decimos que no.” Esta frase se repite en pymes de todos los sectores, y casi siempre termina [...]
You know exactly how many invoices you've issued this month. You know your margin, your stock, your fixed costs. And yet, when someone asks you [...]
Your sales team uses their personal or company cell phones to call customers. It’s convenient, it’s fast, and it’s exactly why you have no idea [...]
If you handle customer service for your company, you know exactly which five questions you have to answer every day. “What time do you open?”, [...]
If your company calls customers or potential customers to sell, renew, or promote something, this is important to you. Very important. The new regulation [...]
Lucas Mariconda starts a new sporting stage with the RX Pro Racing team in the GR Toyota GAZOO Racing Cup, organized by MSI and Toyota [...]
Many companies miss opportunities by responding late, repeating manual tasks and not reaching everything in their communication channels. That's why automation with AI has become [...]
Responding late, always repeating the same tasks or not getting to everything without expanding the team is a very common situation in many companies. That's [...]
The ban on commercial calls is putting many SMEs in check: the sales team wants to continue calling from their mobile, but the fear of [...]
When a customer writes on WhatsApp at 22:30 and no one answers, the opportunity goes cold... and it's frustrating: that's why a chatbot with artificial [...]
Responding late, losing messages, not knowing which leads are worthwhile and watching the sales team spend the day putting out fires is an all-too-common reality [...]
Waiting customers, saturated equipment and cooling opportunities? The benefits of a chatbot with AI Agents are just there: less queues, useful answers 24/7 and more [...]
Are you missing opportunities because of slow or out-of-hours responses? The whatsapp automation with AI allows you to respond in seconds, qualify better and maintain [...]
The same thing happens to entrepreneurs: you want a free chatbot ia to serve quickly without hiring more people, but you are worried that it [...]
Does it hurt to launch campaigns that don't convert? In WhatsApp marketing the big hole is usually in the post-click conversation. when no one responds [...]
If you're comparing options, the starting point is to understand what a conversational chatbot brings to the table. conversational chatbot versus a classic [...]
If you are looking to create a WhatsApp AI Agent to serve customers 24/7 and accelerate sales without getting complicated with the technical side, [...]
Meta has changed the rules of the game for companies using bots or AI agents for WhatsApp. As of January 15, 2026, Meta will [...]
Does your company's WhatsApp never stops receiving messages and you are overwhelmed by having to answer repetitive questions? Imagine that your customers can write [...]
In a world where more and more devices are connecting to each other via Bluetooth, convenience comes with new risks. One of them is [...]
The voice hacking, or voice impersonation using artificial intelligence (AI), is an emerging technique that allows cybercriminals to clone a person's voice to carry [...]
In the digital age, the term hacker can generate both admiration and fear. Some see them as computer geniuses, others as faceless criminals. But [...]
Are you still spending time (and money) on repetitive tasks that could be solved by themselves? In many companies, customer service, appointment management or [...]
What if your company has already been hacked and you don't know it? Cyber threats don't always give warning. Many times, cybercriminals sneak in [...]
What if an error in timekeeping resulted in a fine? Mandatory digital clocking is no longer a distant possibility. The government is finalizing a [...]
Can you imagine someone in your team transferring thousands of euros by your direct order... without your request? It's not science fiction, it's one [...]
In a world where immediacy and efficiency in communication are essential, many companies still face challenges such as manual call handling, lack of follow-up [...]
Does your company comply with the new call and SMS regulations? If your company uses commercial calls, customer service or SMS, it is essential [...]
Is AI an ally or a threat to your company's cybersecurity? In a world where cyberattacks are growing in number and sophistication, artificial intelligence [...]
Do you waste time managing calls and messages? Efficient communication is key to the success of any business, but many times it becomes an [...]
Did you know that 60% of SMEs that suffer a cyber-attack close in less than six months? In an increasingly challenging digital environment, having [...]
Are you looking for ways to integrate artificial intelligence into your business without making large investments? With the launch of the new Digital Kit [...]
The Kit Consulting is a great opportunity for SMEs between 10 and 250 employees, looking to advance their digital transformation and strengthen key areas [...]
Can you imagine having all your customer information at your fingertips while you make or receive a call? Integrating your company's telephony with Zoho [...]
Did you know that the main economic and reputational risk in the real estate sector is the fraudulent obtaining of highly sensitive financial data? [...]
Do you know if your company complies with current cybersecurity regulations? The NIS2 Directive is transforming cybersecurity requirements in the European Union. If you [...]
In our ongoing commitment to innovation and customer service, we are pleased to announce that our Virtual Switchboard has evolved to become Glofera Connect. [...]
Cybersecurity is a key element to protect your business in an increasingly digital environment, but how do you finance it without affecting your budget? [...]
Is your team wasting time and effort managing multiple communication tools that don't synchronize with each other? Fragmented communication systems can be a major [...]
Have you found yourself looking for ways to streamline repetitive tasks and improve efficiency in your work team? The integration of a Virtual PBX [...]
Are you finding it difficult to access government subsidies? We know how difficult it can be to deal with paperwork and bureaucracy, but the [...]
The new European Artificial Intelligence Act introduces strict regulations that will have a significant impact on companies that use AI technologies in their customer [...]
Would you like to pay 0 € for the telephony, wifi or storage service in your company for a year? Thanks to the Bono [...]
You've returned from vacation feeling refreshed and confident, but have you considered the cybersecurity of the office devices you rely on every day? There [...]
Frustrated with the slowness and lack of effective solutions when reporting problems to your business phone operator? Looking for a more cost-effective service that [...]
Have you ever stopped to think about the devastating impact a cyber-attack could have on your company? With the exponential increase in cyber threats, [...]
