IA AGENTS FOR COMPANIES

Are you overwhelmed by answering the same messages over and over again on your company’s WhatsApp?

Automate your company’s communications and leave repetitive tasks to our AI Agents for messaging and call channels.

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What does an AI Agent do?

Appointment and reservation management

Order fulfillment and tracking

Notifications and Reminders with AI Agents

Sending notifications and reminders

AI agent handling payment and invoice inquiries

Invoice and payment queries

AI agents for frequently asked questions

Answers frequently asked questions

Automation of routine tasks

24/7 personalized attention

Natural and multilingual conversations

I WANT TO KNOW MORE

INCREASE YOUR SALES

Don’t miss any more opportunities

Every unanswered call or message can mean a lost sale. With an AI agent, every interaction is taken care of instantly, generating more opportunities effortlessly.

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customer-service-agents customer-service-agents

IMPROVES CUSTOMER SERVICE

Immediate answers, satisfied customers

It offers instant and personalized attention 24 hours a day. While your AI agent responds instantly, you can focus on the cases that really need your intervention.

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INTELLIGENT INTEGRATIONS

Connect all your channels

Centralize your conversations and data in one place. Integrate your AI agent with leading communication and management systems to leverage every interaction and make better decisions.

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Frequently Asked Questions

What are AI Agents?

These are programs that use artificial intelligence to understand, learn and act autonomously. In companies, they help serve customers, answer queries or perform tasks without human intervention.

What is a Voice AI Agent?

It is a virtual assistant that speaks and listens like a person. It uses speech recognition and synthesis to hold natural conversations over the phone or voice platforms.

What is the difference between a chatbot and an AI Agent?

A chatbot follows fixed scripts. An AI agent understands the user’s intent, adapts to the context and can connect with your systems to provide more useful and human responses.

What is the difference between an IVR and an AI Agent?

The IVR asks you to “dial 1 or 2”. An AI agent lets you speak freely, understands your words and responds intelligently. Instead of following menus, it converses with you.

What does it take to implement an AI agent in my company?

You just need to define which tasks you want to automate, connect your channels (web, WhatsApp or phone) and train the agent with real information about your business.

How much does an AI Agent cost?

The cost depends on the use and complexity of the project, but in Glofera most of the budget is invested at the beginning, during the training and programming phase of the agent. This is when the AI models and the necessary integrations are configured. Once the agent is up and running, you only pay for licensing and maintenance, which keeps monthly costs low and predictable.

Do you want to know how much it would cost in your case? Request a personalized quote HERE

Is it possible to customize the voice and tone of conversations?

Yes, you can choose accent, language, tone and style so that the agent’s voice reflects your brand’s personality or suits the type of customer.

How to implement an AI agent for WhatsApp?

It connects the official WhatsApp Business API with the AI engine. This allows the agent to reply to messages, send reminders or pass the conversation to a human if necessary.

What types of companies can benefit from an AI agent?

Any company that has a high flow of queries and requests through messaging and voice channels: clinics, restaurants, hotels, travel agencies, real estate agencies, agencies, professional offices, E-commerce, among others. AI agents save time and improve customer experience.

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We advise you to customize our solution according to your needs.

Do you want us to help you?

YES, I WANT COUNSELING

Woman entrepreneur talking on the phone to apply for her AI Agent

Why choose Glofera?

Professional advice

We analyze your business needs, design the most effective strategy and guide you through every step of the process. We don’t just implement technology: we help you make the most of it.

We are on the move

We take care of all the technical development: training of the model, integration with your systems and configuration of channels such as chat, voice or WhatsApp. We design customized solutions that adapt to your company’s identity and your actual workflows.

Continuous support

We monitor the agent’s performance, adjust its behavior and update the system according to changes in your business. With Glofera, your AI agent evolves with you to always offer the best experience to your customers.

WHAT THEY SAY ABOUT US

      EXCELENTE  
   A base de 30 reseñas 
    
 
 
 
   
 
 
       Publicado en Google  
   
   MAR CORREA 
 
 
 
  Solo comentar que trabajamos con Glofera, desde hace ya varios años y en el transcurso de ese tiempo, he de indicar que la verdad estamos muy contestos con el servicio recibido por todo su personal. Cierto es que con quien mas tratamos es con Mireia, que he de decir que en cualquier momento está dispuesta a ayudarnos y a solventar cualquier problema que tengamos. Estamos encantados de trabajar con ellos y esperamos que esta relación dure muchos años mas.
  
 
      Publicado en Google  
   
   Institut Costa 
 
 
 
  Estamos encantados con el servicio que nos ofrece Glofera. Se encargan de la gestión de nuestra centralita y de las incidencias con gran eficacia. Tanto Mireia, en la parte de atención y coordinación, como Joel y el resto del equipo técnico, siempre nos atienden de forma rápida, profesional y amable. Es un gusto contar con un equipo tan resolutivo y comprometido. ¡Totalmente recomendables!
  
 
      Publicado en Google  
   
   Silvia Aznar Alba 
 
 
 
  El servicio y atención por parte de las personas que trabajan en Glofera es muy profesional y cercano. Es una empresa de telefonía muy recomendable, tanto la respuesta técnica sino también por la atención personalizada.
  
 
      Publicado en Google  
   
   jonatan retamar eslava 
 
 
 
  Muy contentos con la gestión que nos hacen para la empresa tanto a nivel telefonía como de ciberseguridad, gran equipo. 100% recomendables
  
 
      Publicado en Google  
   
   SALINAS-SIRVENT ODONTÒLEGS 
 
 
 
  Estamos muy contentos con el trato. Sois un equipo muy profesional y resolutivo. Desde Mireia que es un encanto y todo te lo pone fácil, al soporte técnico que lo soluciona todo rápido y bien.  Nos habéis sorprendido, es difícil hoy en día encontrar una empresa con ese trato tan cercano, que se preocupa por tu negocio como si fuera el suyo. ¡ Gracias por vuestro excelente trabajo y atención!
  
 
      Publicado en Google  
   
   MediSantBoi Centro Medico 
 
 
 
  Muy buen servicio técnico, rápidos y efectivos. Gracias
  
 
      Publicado en Google  
   
   Antonio 
 
 
 
  Todo unos profesionales. Encantado con su trabajo
  
 
      Publicado en Google  
   
   CLINIDENT SANT FELIU DE LLOBREGAT 
 
 
 
  ENCANTADA CON TODOS ELLOS, MIREIA, DYLAN, JOEL, RAÚL ... SIEMPRE SOLUCIONANDO TODAS MIS DUDAS E INCIDENCIAS. RAPIDEZ Y EFICACIA.
  
 
      Publicado en Google  
   
   Nuria Alamañac 
 
 
 
  Somos clientes hace 1 año y recomendamos 100% sus servicios. Especial mención a su servicio de atención al cliente y técnicos!