¿Qué es exactamente Glofera Connect?

Glofera Connect es la centralita virtual de Glofera. Lo llamamos así porque la idea es conectar todas las comunicaciones de tu empresa en un solo sitio: llamadas, móviles, extensiones, estadísticas e integraciones con tu CRM o ERP.

¿Cuánto tarda en estar en marcha?

En la mayoría de empresas, entre 2 y 5 días laborables desde que nos das el visto bueno. Nos encargamos de toda la configuración — tú no tienes que hacer nada técnico.

¿Necesito instalar algo en la oficina?

No. Glofera Connect funciona en la nube. Tus empleados solo necesitan una app en el móvil o el ordenador. Sin hardware, sin obras, sin técnicos en la oficina.

No. Puedes cancelar cuando quieras, sin penalizaciones y sin letras pequeñas. Nos quedamos porque el servicio funciona, no porque estés atrapado.

¿Puedo conservar mi número de teléfono actual?

Sí. Portamos tu número sin interrupciones. El día del cambio, tus clientes siguen llamando al mismo número de siempre.

¿Qué incluye la consultoría gratuita?

Analizamos cómo gestionas actualmente las comunicaciones de tu empresa y te proponemos la solución más adecuada para tu negocio, sin compromiso. Si decides trabajar con nosotros, configuramos Glofera Connect desde cero. Si no, te vas con más información de la que tenías.

¿Funciona desde el móvil?

Sí. Glofera Connect funciona desde móvil, ordenador y teléfono fijo. Tu equipo puede llamar y recibir con el número de empresa desde cualquier dispositivo y desde cualquier lugar.

¿Los móviles del equipo se integran directamente con la centralita virtual?

Sí. Con Glofera Connect, cada miembro del equipo puede llamar y recibir llamadas desde su móvil habitual usando el número de empresa, sin que el cliente vea nunca el número personal. No hace falta instalar hardware ni cambiar de dispositivo. Las llamadas desde móvil quedan registradas igual que las de oficina: con estadísticas, grabación y trazabilidad completa.

¿Qué es el Agente de Voz con IA y cómo funciona con la centralita?

El Agente de Voz con IA es una capa adicional que puedes activar sobre Glofera Connect. Cuando una llamada entra fuera de horario o todas las líneas están ocupadas, responde un agente de voz con inteligencia artificial que puede mantener una conversación real con el cliente: tomar nota del motivo de la llamada, recoger datos de contacto, responder preguntas frecuentes o gestionar citas. Al día siguiente, el equipo tiene el resumen de cada interacción lista para actuar.

VIRTUAL PHONE SYSTEM FOR BUSINESSES

Glofera Connect

Does your team handle calls however they see fit?

Glofera will analyze your situation for free, set up a Virtual PBX tailored to your business, and show you how to get the most out of it. All you have to do is answer the phone.

No contract — you stay because you want to
It works on a cell phone, computer, or landline
Integration with Zoho, Holded, Salesforce, and more

REQUEST YOUR FREE ANALYSIS

No obligation · Response in less than 24 hours

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DO ANY OF THESE SITUATIONS SOUND FAMILIAR TO YOU?

If this happens at your company, something is wrong

You don’t need to know what a PBX is to realize that something isn’t working right with the company’s communications.

Uncontrolled Cell Phones

Your team calls from their personal cell phones. No records, no statistics, no traceability.

Missed Calls

During peak hours, no one can answer the phone. That call won’t come back—it’ll go to the competition.

No data, no control

You don’t know how many calls you receive, who answers them, or how long it takes for them to answer.

Non-integrated PBX

Your CRM or ERP and your phone system don’t communicate with each other. Each piece of data is stored in a different place, which prevents you from having full control.

Here’s How Working with Glofera Works

We’ll customize the virtual switchboard to meet your needs

We handle the entire process, from start to finish.

We'll analyze your situation for free

We talk with you, understand how your business works, and tell you exactly what you need—with no obligation.

We'll customize the PBX system to meet your needs

We handle call routing, call forwarding, integration with your tools, and extensions for each team member.

Your team starts using it

We’ll train you, help you get started, and we’ll still be here if you need any adjustments. You don’t need to know anything about telecommunications.

REQUEST YOUR FREE CONSULTATION

Why Companies Choose Glofera Connect

Productivity

Don’t miss opportunities, improve your sales up to 30%.

Customer Service

Reduce your call waiting time by up to 60%.

A symbol of mobility and remote work, provided by the Virtual Switchboard

Mobility and teleworking

Flexibility to work from any location and device

Integrations

Integrate it with your business tools such as: CRM and/or ERP

Technical and Professional Support Icon for Virtual Switchboard

Professional and technical support

We help you configure it, without limits or restrictions.

GLOFERA CONNECT INCLUDES

Features of Our Virtual PBX

Intuitive web panel

Manages all vital functions from user-friendly interface.

Integrated mobile device

Make and receive calls using your business number from any smartphone.

AI-powered voice agent for a virtual call center

AI voice agent

Answer calls outside of business hours without missing a single opportunity

Call Recording

Review conversations to improve customer service and resolve conflicts.

Real-time statistics

You’ll know how many calls come in, who answers them, and how long they take.

Queues and Smart Detours

No call is missed. It is either forwarded, logged, or placed in a queue.

Easily configure more than +150 functionalities

LEARN ABOUT THEM HERE

PACKAGES AND PRICES

Choose the plan that’s right for your business

No fine print. No minimum contract term. If your needs change, you can switch plans with just one phone call.

Starter

Medium

Business

VIEW ALL PACKAGES AND PRICES

INTEGRATIONS

Connect with the tools you already use

Our Virtual Switchboard integrates with your CRM, ERP, and productivity tools. No programming required, no middlemen.

Zoho

CRM

Holded

ERP

Salesforce

CRM

HubSpot

CRM

A3RP

ERP

Pipedrive

CRM

Bitrix24

CRM

Odoo

CRM

API

Web Services

And many more

+50 integrations

VIEW ALL INTEGRATIONS

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Contact us at

Tell us how you handle calls right now. We’ll let you know in less than 24 hours if Glofera Connect is a good fit for your business.

YES, I WANT A FREE CONSULTATION

They trust us

TAILORED TO YOUR INDUSTRY

What kind of company do you work for?

Glofera Connect works differently in a dental clinic than it does in an accounting firm. We provide personalized advice.

Real estate

Dental Clinic

Administrative Services / Consulting

Lawyers

Catering

Auto Repair Shop

Educational Center

Frequently Asked Questions About Our Virtual Switchboard

What is a Virtual PBX or IP telephony?

A virtual PBX is a system that manages a company’s telephone calls using software instead of physical hardware. It works over the Internet and offers numerous functionalities to improve communication, customer service and productivity.

How can a virtual PBX improve my sales?

A Virtual PBX improves the efficiency of communications, reduces waiting times and allows integrations with other business tools such as CRM or ERP that help to better manage customer relationships, which can significantly increase sales.

Is it difficult to configure a Virtual PBX?

No, Glofera Connect is designed to be intuitive and easy to configure. In addition, we offer full professional and technical support to customize and optimize your system according to your specific needs.

I have another telephone provider, can I use my current number?

Yes, we’ll help you complete the necessary number porting process so so you don’t have to worry about a thing.

Can I use the Virtual PBX for teleworking?

Yes, Glofera Connect enables complete mobility and flexibility, facilitating teleworking by allowing employees to connect from any location and device.

Do the team's cell phones integrate directly with the virtual PBX?

Yes. With Glofera Connect, every team member can make and receive calls from their regular cell phone using the company number—without the customer ever seeing the cell phone number. There’s no need to install hardware or switch devices. Calls made from cell phones are logged just like office calls: with statistics, call recording, and full traceability. This is exactly what solves the problem for teams that currently manage everything from their cell phones without any oversight.

What is the AI Voice Agent, and how does it work with the PBX?

The AI Voice Agent is an additional feature you can enable on Glofera Connect. When a call comes in after hours or all lines are busy, instead of being routed to a traditional voicemail, an AI-powered voice agent answers and can have a real conversation with the customer: noting the reason for the call, collecting contact information, answering frequently asked questions, or scheduling appointments. It’s not an automated answering machine—it’s an agent that understands context and responds naturally. The next day, the team has a summary of each interaction ready to act on.