Master teleworking with a virtual switchboard

Are you feeling overwhelmed by the challenges your business faces due to telecommuting? From lost customers to decreased productivity and customer service failures, working with a remote and mobile team can be challenging.

But don’t worry anymore! A solution is just around the corner. Discover how a virtual PBX can become the answer to all your teleworking problems and take you to the next level of efficiency and business success. Read on to find out how!

How can a virtual PBX in the cloud help?

Flexibility of human resources

With a virtual PBX, your employees can answer calls from anywhere, giving them the freedom to work remotely without compromising communication with customers and colleagues.

Call transfer and integration

The virtual PBX allows integration between landlines, mobiles and computers, enabling call transfer between devices so that your employees can make and answer calls from wherever they are available.

3. Service optimization with advanced statistics

Improve and optimize the service to your customers, thanks to advanced statistics. With data such as missed calls, waiting times, call duration, among many others, you can adjust your processes for a more efficient service.

4. Evaluation of the quality of customer service

Features such as call recording and satisfaction surveys allow you to evaluate the quality of customer service. You will identify areas for improvement and ensure an exceptional experience for your customers.

With our Virtual PBX your company will be better equipped to face the challenges of teleworking and take full advantage of the opportunities it offers. Get to know all the details of our communications management platform. Ready to make the leap to more efficient and effective communication? Contact us right now and let us help you configure the perfect solution for your business, write us at hola@glofera.com
or call us at (+34) 900 600 300.

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