Does your company comply with the new call and SMS regulations? If your company uses commercial calls, customer service or SMS, it is essential that you adapt your communications to the new regulations governing the identification and use of telephony and messaging in Spain.

The Order TDF/149/2025promoted by the Ministry for Digital Transformation and the Civil Service, seeks to reduce telephone fraud, protect users and restore confidence in business communications.

If your company does not adapt, you could face blockages in your calls and messages, affecting the relationship with your customers.

In this article, we explain what you need to take into account to ensure that your communications comply with the regulations and how in Gloferaas a telecommunications operator, we can help you to ensure the continuity and security of your business communications.

If your company makes commercial calls or manages a customer service department, it is essential to adapt the numbering you use.

If you use a mobile number to manage business calls or customer service, you need to migrate to an IP telephony solution with fixed or free numbering. Glofera can help you configure your virtual PBX to comply with regulations without losing efficiency in your communications.

If your SME sends text messages (SMS/MMS/RCS) to customers, you must ensure that the numbers used are verified and registered correctly.

If your company uses commercial or customer service SMS, make sure you work with an operator that guarantees regulatory compliance. At Glofera we offer secure solutions for sending bulk and verified SMS.

As a telecommunications operator, in Glofera we help you to adapt your call and messaging system so that your company keeps communicating without interruptions.

Don’t wait for your calls to be blocked. Ensure the continuity of your business with a telephony and messaging solution adapted to the regulations. Request a FREE PERSONALIZED ADVICE with our experts, write to us at hola@glofera.com or call us at +34 900 600 300