Unified Communications for your company

Is your team wasting time and effort managing multiple communication tools that don’t synchronize with each other? Fragmented communication systems can be a major source of inefficiency. So why not unify all your communications and simplify your daily operations?

What is unified communications?

Unified Communications (UC) is a solution that integrates all communication channels and instead of having to manage emails, phone calls, instant messages, video conferencing and collaboration tools separately, UC allows these flows to be integrated. This means that you can access any communication channel from a single platform, regardless of where you are or the device you are using.

What is Unified Communications for?

Unified Communications allows your company to optimize collaboration and productivity by having everything connected on a single, accessible platform. By eliminating the need to jump between different applications and tools, your team can focus more on their work, improve customer service and reduce response times. In addition, unified communications fosters business mobility, as you can access tools from anywhere and on any device, which is key in an increasingly remote work environment.

Advantages for your company

  • Increased operational efficiency: by integrating all tools in one place, time spent switching between applications is reduced.

  • Better collaboration: by having all communication channels centralized, employees can share information faster and work together without friction.

  • Flexibility: unified communications allow you to work from anywhere and on any device, facilitating remote work and team mobility.

  • Better customer service: by unifying communications, it is much easier to manage customer inquiries, as you can see the entire history of interactions in one place.

  • Cost reduction: by contracting a single system for all your communication needs, you can reduce the costs associated with managing multiple vendors and platforms.

Key features of Unified Communications

  • Virtual PBX: integrates telephone calls into the UC platform, allowing you to make and receive calls from any device.

  • Videoconferencing and instant messaging: facilitates internal and external collaboration with real-time video calls and chat from a single platform.

  • E-mail and calendar: synchronize your computer’s e-mail and calendar so that they are always on the same page.

  • Cloud collaboration: enables employees to share and work on documents in real time, improving efficiency and reducing waiting times.

  • Mobility: access all tools from anywhere, facilitating remote work or work from different offices.

How to find a supplier?

Choosing the right vendor is key to successfully implementing a Unified Communications system. Here are some important factors to consider:

 

  • 1

    Experience and expertise: make sure the supplier has industry experience and understands your company’s specific needs.

  • 2

    Quality technical support: choose a provider that offers close and personalized technical support. Communications are critical to the business, and it is important that the supplier is available to resolve any problems immediately.

  • 3

    Flexibility and scalability: make sure that the solution can adapt to the growth of your company and that it allows integration with other systems you are already using.

  • 4

    Customization: look for a provider that can customize the solution to your business needs, from configuration to implementation and ongoing support.

At Gloferawe have been helping SMEs to improve their communications infrastructure for more than 20 years. We take care of the entire Unified Communications implementation process, from configuration to technical support. With us, not only will you have a centralized platform for all your communications, but you will also have a close and committed team of specialists, available both in person and by phone to resolve any incident. We offer you the flexibility and support you need, all under a single provider. Interested in improving your company’s communications, procedures and productivity? Contact us for a free personalized consultation. Call us at +34 900 600 300 or write to us at hola@glofera.comWe are ready to help you!

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Proximity technology consultancy formed by professionals with a track record of over 20 years of experience in the field of Cybersecurity and Telecommunications Telecommunications.

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