Tired of missed calls, long waiting times and customer service that doesn’t flow as it should? In an agency or consulting firm, effective communication is key to building customer loyalty and managing day-to-day business without interruptions. If you feel your phone system is not up to the task, it’s time to consider a virtual PBX.

In this post, we will explain you what is a Virtual PBXIts specific advantages for consultancies and agencies and the functionalities that will help you to improve the efficiency of your internal communication and with your clients. We have Glofera Connectan IP telephony solution designed and tested for the sector, ensuring a professional and hassle-free service.

A Virtual PBX is a cloud-based telephony system that allows you to manage all your business communications without the need for a complex physical infrastructure. Unlike traditional PBXs, it works over the Internet (VoIP), allowing you to receive and make calls from any device with a network connection: IP phones, computers or cell phones.

Thanks to their advanced technology, virtual PBXs optimize call management, automating processes, improving customer service and maintaining fluid communication within the company.

In an industry where personalized attention and the management of multiple customers is essential, having a Virtual PBX provides a number of advantages:

Consultancy firms require specific functionalities to improve their clients’ experience and their team’s efficiency. Some of the main features of our features of our Virtual PBX are:

The Virtual PBX is an ideal solution for agencies and consultancies looking to improve communication, optimize customer service and increase efficiency. Thanks to advanced features such as intelligent IVR, integration with CRMs and call automation, you can transform the way your team works.

At Gloferawe help you to implement Glofera Connectour state-of-the-art VoIP PBX adapted to your business, with our own technical support team to resolve any questions and ensure the best service so that your business communications never stop. In addition, we have customized solutions to enhance your PBX with the implementation of AI Agents that will allow you to optimize your communications.

Discover how to improve the communication of your consultancy or agency and learn more about our Virtual PBX HERE

Talk to us and receive free personalized advice: write to us at hola@glofera.com or call us on +34 900 600 300