Aircall alternative in Spain: more support, lower cost

Aircall is one of the names that comes up most often when a company searches for a virtual PBX. It has grown in Spain over the past year and has a well-built offering. The problem is the price — and what that price means for an SME that doesn’t need half the features.

This article isn’t going to tell you Aircall is bad. It’s going to tell you when it makes sense and when it doesn’t — and what to do if you fall into the second group.

The company profile Aircall is designed for

Aircall was built with contact centers and sales teams handling high call volumes in mind: more than 20 agents, integrations with American CRMs, real-time dashboards, and team supervision.

Aircall’s minimum is 3 users at €30 each, billed annually. That’s €90/month at minimum — with no consultancy, no guided setup, and no Spanish-language support included on every plan.

Why Aircall doesn’t always fit Spanish SMEs

• High entry price: €30/user/month (Essentials plan, annual billing). The Professional plan jumps to €50.
• Minimum of 3 users: if you have 2 people answering the phone, you’re already overpaying.
• Spanish-language support available, but with variable response times.
• No prior consultancy: you buy, you configure, you figure it out yourself.
• Integrations geared toward the American ecosystem: if you use Holded, A3ERP, or the Spanish version of Zoho, expect more integration work.

Glofera Connect vs Aircall

What you get with Glofera that Aircall doesn’t offer

The clearest differentiator is the free consultation. Before you sign anything, Glofera analyzes how your company handles calls and tells you exactly what you need. No pressure, no cost, no long-term commitment.

After that, Glofera sets everything up: call flows, extensions, forwarding rules, integrations with your CRM or ERP. Your team starts using the PBX from day one, with no need to learn how to configure anything.

When does it actually make sense to choose Aircall?

Aircall is a good option for sales teams of more than 20 people with defined processes, an in-house technical lead, and a need for integrations with Salesforce or HubSpot. If you’re billing high volume and need real-time dashboards to supervise agents, Aircall is well built for that.

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FAQ — Aircall alternative

Does Aircall have Spanish-language support?

Aircall offers Spanish-language support, but response times and availability vary by plan. Not every plan includes direct phone support, and English may be required for complex issues.

What’s the minimum price for Aircall in 2026?

The Essentials plan costs approximately €30/user/month (annual billing) with a minimum of 3 users. Minimum entry cost: €90/month. The Professional plan jumps to €50/user.

Does Aircall work without an annual contract?

Aircall has monthly plans, but they’re more expensive than annual ones. Most users sign up for the annual plan, which involves a 12-month commitment.

What integration does Aircall have with Zoho CRM?

Aircall integrates with Zoho CRM, but it isn’t native on every plan. It may require additional configuration via API or tools like Zapier.

How quickly can I have an Aircall alternative up and running?

With Glofera Connect, the PBX is up and running within 2 to 5 business days from first contact. The team handles setup, number porting, and team training.