Case Study 3

Restaurant group

Challenge: A well-known restaurant chain wanted to improve efficiency in its operations and offer an optimal customer experience in all its locations.

Artboard Copy 30
we 2 glofera
Artboard Copy 27

Restaurant group

Technical solution

Glofera implemented a virtual switchboard solution to manage internal communications between the different restaurants and the head office. In addition, Internet connectivity was improved and a high-speed WiFi network was deployed to enhance the customer experience.

Results and Benefits

Artboard Copy 3

1.

The virtual switchboard enabled seamless communication between all locations and the head office, improving coordination and decision making in real time.

Artboard Copy 18

2.

The high-speed WiFi network enhanced customers’ dining experience, allowing them to access online menus and share their experience on social networks.

Artboard Copy 13

3.

Greater efficiency in internal communications and improved customer experience contributed to increased productivity and satisfaction for both employees and customers.