Latest news on cybersecurity and telecommunications for your business
How is AI used in customer service?
Responding late, always repeating the same tasks or not getting to everything without expanding the team is a very common situation in many companies. That's why AI for [...]
In a world where more and more devices are connecting to each other via Bluetooth, convenience comes with new risks. One of them is [...]
The voice hacking, or voice impersonation using artificial intelligence (AI), is an emerging technique that allows cybercriminals to clone a person's voice to carry [...]
In the digital age, the term hacker can generate both admiration and fear. Some see them as computer geniuses, others as faceless criminals. But [...]
In this post, we will explain what a virtual PBX is, how it works, its benefits and our IP telephony solution, Glofera Connect which [...]
Are you still spending time (and money) on repetitive tasks that could be solved by themselves? In many companies, customer service, appointment management or [...]
What if your company has already been hacked and you don't know it? Cyber threats don't always give warning. Many times, cybercriminals sneak in [...]
What if an error in timekeeping resulted in a fine? Mandatory digital clocking is no longer a distant possibility. The government is finalizing a [...]
Can you imagine someone in your team transferring thousands of euros by your direct order... without your request? It's not science fiction, it's one [...]
Tired of missed calls, long waiting times and customer service that doesn't flow as it should? In an agency or consulting firm, effective communication [...]
In a world where immediacy and efficiency in communication are essential, many companies still face challenges such as manual call handling, lack of follow-up [...]
Does your company comply with the new call and SMS regulations? If your company uses commercial calls, customer service or SMS, it is essential [...]
Is AI an ally or a threat to your company's cybersecurity? In a world where cyberattacks are growing in number and sophistication, artificial intelligence [...]
